We always recommend using all Airtame Devices with Ethernet to get the best and most stable internet connection. Using Ethernet also has the added benefit of making for the quickest and simplest setup.
In case you want to use Airtame over Wi-Fi, we have a different article explaining how to set up your Airtame screen over Wi-Fi.
Click here to learn more about setting up Airtame over Wi-Fi
Prerequisites
Before Setting up your Airtame device and connecting it to your Airtame Cloud account, you should make sure to have completed these steps first. These steps only have to be done once, no matter if you have to set up one or multiple Airtame devices.
- Create an Airtame Cloud account
- Download and install the Airtame App on your Laptop
Once complete, power up the Airtame Device and make sure to connect it to Ethernet as well as a screen.
Note: You can set up the device in a controlled environment like an IT department office first, and then later move the Airtame device to the final screen.
Click here to read how to install the Airtame Go
Click here to read how to install the Airtame 3
Click here to read how to install the Airtame Hub
Click here to read how to install the Airtame 2
Note: To ensure the Airtame device is connected to ethernet first before connecting power. This will ensure the device automatically looks for new firmware within the first 5 minutes of booting up.
Updating
Once the Airtame device is powered on and connected to ethernet it will automatically look for firmware updates within a few minutes. We recommend waiting for this process to complete, as the newest firmware will include a better and faster process for setting up the device.
Once the firmware update is complete, you will be met with the following screen:
The setup screen when using Ethernet
If more than 5 minutes pass without this screen showing or any indication of firmware being installed, please reboot the device.
Click here to read how to restart an Airtame device
If this does not resolve the issue, you can follow our article on Wi-Fi setup. This process does include a few more steps but can be done without the need for newer firmware.
Click here to learn more about setting up Airtame over Wi-Fi
Setup the device
At this step, the remaining work is very straightforward:
- On your laptop, make sure you are logged into your Airtame Cloud account
- Go to airtame.com/add
- Enter the 6-character setup code from the Airtame Screen
- Give the Airtame screen a name to make it easy for end you and your colleagues to identify
And that is it! Once complete, a confirmation will show for 10 seconds before the Airtame screen will show the default signage with instructions for how to screen-share to the screen.
The confirmation screen shows for 10 seconds
What to do next?
Now that your Airtame screen is set up and ready to go, you can start customizing it.
We advise you to have a look at the following articles about customizing your Airtame screen:
- How to Customize Appearance
- How to Customize the Background
- Global Calendar Integration for Cloud Apps
- What are Native Protocols?
Having issues?
Should you have any issues during the setup of your Airtame device, please do not hesitate our support. Simply send a description of the issues to support@airtame.com and we will assist you.