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How to Setup Airtame Using Wi-Fi

  • Updated

Setting up an Airtame using WiFi, may seem like the easiest way, as you will not have to run wired ethernet to your Airtame device. However, we always recommend using all Airtame Devices with Ethernet to get the best and most stable internet connection. Using Ethernet also has the added benefit of making for the quickest and simplest setup.

Click here to learn more about setting up Airtame over Ethernet

Prerequisites

Before Setting up your Airtame device and connecting it to your Airtame Cloud account, you should make sure to have completed these steps first. These steps only have to be done once, no matter if you have to set up one or multiple Airtame devices.

  1. Create an Airtame Cloud account
  2. Download and install the Airtame App on your Laptop

Once complete, power up the Airtame Device and ensure it is connected to a screen.

Note: You can set up the device in a controlled environment like an IT department office first, and then move the Airtame device to the final screen. However, it's only really recommended when the name of the SSID is the same in both locations. Otherwise, you will have to reconfigure the Airtame device to the new network after moving.

Click here to read how to install the Airtame 2
Click here to read how to install the Airtame Hub

Note: Please ensure the Airtame device is connected to ethernet first, before connecting power. This will ensure the device automatically looks for new firmware within the first 5 minutes of booting up.

Setup a device

To set up the device you will need a cloud token from your Airtame Cloud account. Cloud tokens are used when linking an Airtame screen to an Airtame Cloud account.

Important: A cloud token can only be used once. If you are setting up multiple Airtame screens, you will need to fetch new unique tokens for each device.

How to get a Cloud Token

  1. Log into your Airtame Cloud account.
  2. Select the group to which you want to add the Airtame screen in the left group panel.
  3. Click the Add Airtame + button.

  4. In the pop-up click the Copy token button.Screenshot 2024-03-13 at 09.35.24.png

The pop-up shows a Cloud token.

Use Cloud Tokens with a new Device

  1. Open the Airtame App.
  2. At the top of the list click Set Up next to the Airtame device with the name you see on the Airtame screen, for example, Airtame-oob-nFpKNd
    1. Alternatively: at the top of the list click Show next to X new Airtames found, then select the device with the correct name.
  3. Enter the name of the Airtame Screen in the Name your Airtame field.
  4. Click Continue.
  5. Insert the cloud token into the Cloud token field.
  6. Click Continue.

Screenshot 2024-03-13 at 09.39.24.png

Input field in the Airtame desktop app to paste the Cloud token

  1. Optional: Enter a password in the Create a Password field.
    • Using a password will secure access to the device settings from the desktop app and the connection to the Access Point if this feature is enabled for the device. 
  2. Click Continue or Skip it for now, depending on if you entered a password or not.
  3. Select WiFi in the Connect to a Network option.
    1. This will cause your laptop to temporarily connect to the Airtame Wifi, which will disconnect the laptop from the internet. But don't worry the laptop will return to the normal network once the setup is complete.
  4. Select your WiFi network in the Network drop-down
    1. Alternatively: Click join hidden network and enter the SSID of the hidden network.
  5. Enter the authentication for the network, for example, a password or login details, depending on the network authentication requirements.
  6. Click Set up now.
  7. Verify you see a confirmation on the Airtame Screen and click Yes, it's connected.

Your Airtame screen is now set up, online, and connected to your Airtame Cloud account. After 10 seconds, your screen will display the default Airtame appearance. 

For further changes to the Airtame screen, log into the Airtame Cloud account and modify the device settings.

 

TV device ready.jpgThe Airtame screen when the device setup is done

Use Cloud tokens with a pre-configured device

If you have an Airtame device that is already configured with a custom name, you can add or replace its cloud token to add it to your Airtame Cloud account.

  1. Open the Airtame App.
  2. Hover over the Airtame screen to add.
  3. Click the Settings option, below the name of the Airtame screen.
    • If a password has been defined for this device, you will have to enter the password to open the device settings
  4. Insert the cloud token in the Cloud token field.
  5. Click the Apply Changes button.

After a few seconds, the Airtame screen will appear in the Airtame Cloud account, under the selected group.

  1. Optional: To add another device:
    1. Go back to the Airtame Cloud window.
    2. In the pop-up Click the New token icon.
    3. Click the Copy Token button.
    4. Repeat the steps inside the Airtame App for the next Airtame screen.

What to do next?

Now that your Airtame screen is set up and ready to go, you can start customizing it. 

We advise you to have a look at the following articles about customizing your Airtame screen: 

Having issues?

Should you have any issues during the setup of your Airtame device, please do not hesitate our support. Simply send a description of the issues to support@airtame.com and we will assist you.

 

 

 

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