Requirements for using Airtame Hub

1. System Requirements

The Airtame app can be installed on the computers of users who will be using Airtame on a regular basis. We also have a portable app, which is a version of the app for guests using Windows laptops. The Windows Guest App lets people present without needing any installation or administrative rights. 

Supported Operating systems:

• Windows 10 and 11

• macOS Monterey and Big Sur

• ChromeOS 97, 98

• iOS 14 and 15

• Android 10 and 11

System Minimum:

• Dual-core 1.6GHz CPU

• 2GB Ram

• 802.11g WiFi

System Recommended:

• Dual-Core 2.8GHz CPU

• 4GB RAM

• 802.11n/ac

Network minimum:

• 2.4GHz 802.11n (-50dbm)

• 5GHz 802.11n/ac (-50dbm)

• MIMO 2x2

Display requirements:

• 16:9 Resolutions up to 4K UHD (3840 x 2160)

• HDMI Input

Not Supported:

• ARM-based PCs and Chromebooks, ex. Surface RT. (M1 Macbooks with an ARM-based system are supported.)

2. Room Checklist

• 4K UHD display or below HDMI Display (16:9 aspect ratio)

• For Airtame Hub, make sure that you are supplying PoE+ power of 46-57V and a max wattage of 30W or Airtame Hub DC power adapter (sold separately) is available. See more: Physically install Airtame Hub

• Camera, Speaker, and Microphone all with USB outputs.  For all details on neccesary peripheral specifications please visit our Video peripherals for Airtame Hub

• Supported devices: Windows, macOS, Linux, iOS, Android, Chromebook (only for sharing)

3. Recommendations for Using Airtame

Display:

• 16:9 Resolutions up to 4K UHD (3840 x 2160)

• HDMI Input

For a professional use case, it is recommended to opt for a commercial TV, rather than a consumer TV. Commercial TVs generally have better warranties and are designed to be in use for extended periods of time, such as when displaying digital signage.  

** It should be noted 3840 x 2160 @ 30 Hz is only supported for the Splash Screen and Digital Signage.  Streaming will output at 1920 x 1080 @ 60 Hz ** 

Computer:

• Windows 10 - OS 10.11 - Linux 15.04

• CPU: Intel i series or AMD FX/Phenom 2GHz

• RAM: 4GB

• WiFi: 802.11 a/n/ac

Peripherals:

• USB compatible cameras, speakers, and microphones compliant with USB 2.0/3.0 standards

Network:

• 5GHz 802.11/n

• RSSI -30dBm to -50dBm

• Ping times are stable and below 20ms from the streaming devices

If you are in doubt about your network configuration please check the article How to test your network

We recommend using an Ethernet connection whenever possible to ensure the best streaming performance: Why to use an Ethernet adapter

4. Network checklist

Since both the performance and stability of Airtame rely on the network connection we can't guarantee proper performance if these recommendations are not followed:

• WiFi AP/Router supporting 5GHz 802.11n/ac placed without any major blocking obstacles between it and Airtame location

• A wired network connection using an Ethernet adapter or PoE adapter. 

If Airtame is about to be installed in locations with weak WiFi signal strength, connecting directly to the Airtame WiFi network can resolve this issue. Please note that this might cause a potential security breach or block access to internal services, so please reach out to the IT administrator for advice. 

Please refer to Integrate Airtame Hub into your network for all information on how to integrate your device.

The next step you can find here: What is in the box of Airtame Hub?