Normally Airtame joins the call as a guest participant. Being a guest participant does limit some functionality like skipping waiting rooms.
While some of these features may disabled in the video conferencing service, we generally recommend you simply log into the service in the Airtame app to get the best experience.
Click here for best practices for Microsoft Teams meeting settings
Click here for best practices for Google Meet meeting settings
Click here for best practices for Zoom meeting settings
Click here for best practices for Webex meeting settings
- Open the Airtame app.
- Find your preferred meeting room.
- Click the Join Call button.
- Click Accounts in the lower right corner.
- Click the Sign in button for the video conferencing service you need.
- Optional: Sign into multiple services to easily allow for calls from different video conferencing services.
- Toggle Authenticated Calls from OFF to ON
The Airtame app with Authenticated Calls enabled.
Note: For Microsoft Teams, your organization needs an Azure Communication Services service principal to authenticate. If this is unavailable when logging into your Microsoft account in the Airtame app, you will see the following error. Please ensure your instructions are forwarded to the relevant IT administrator in such a case.
Click here to read more on Authenticated Teams calls
This error message will show if the Microsoft account is missing the service principal