From the Airtame app
If you need to manually update or request a specific version from our servers, this can be done by following the steps:
- Open the Airtame app.
- Hover over the Airtame of choice.
- Select the Settings option.
- Scroll down & click on the Show Advanced Settings.
- Scroll down to the Update channel option.
- Click quickly a minimum of 5 times over the gray Update channel text.
- Click on the dropdown menu and select the Custom option.
- A new text box will appear - paste the following link:
For Airtame 2 (prior public release)
https://airtame-firmware.b-cdn.net/firmware/DG2/ga/airtame-fw-dg2-v6.2.4.raucb
For Airtame Hub (prior public release):
https://airtame-firmware.b-cdn.net/firmware/CD1/ga/airtame-fw-cd1-v6.2.4.raucb
For Airtame 1 - NOTE: Airtame 1 is End of life and is not supported any longer
https://airtame-firmware.b-cdn.net/firmware/DG1/ga/airtame-fw-v4.1.1.tar.gz
Note: Make sure the update schedule is not enabled for the Airtame screen, to prevent newer firmware from being installed.
Click here to read more on update schedules
From Airtame Cloud
Pre-requisites:
- For proper functioning, the automatic updates should be disabled before using the custom update option.
- This feature only applies to Airtame 2 and Airtame Hub running firmware 6.2.0 or above. In case other types of devices are selected, the request will be ignored for these devices.
- Log in to airtame.cloud
- Select the device(s) you want to update. Note: Only select devices of the same device model to perform the bulk action.
- Click on Custom Update in the list of bulk actions
- Paste the update link and validate
Assuming the provided link is correct, your device(s) will now update to this specific firmware version.