Resetting an Airtame device will reset the device to factory settings, allowing it to be reconfigured on a different network and connect to a different Airtame Cloud account.
How to Reset
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Make sure your Airtame is powered on and connected to a screen.
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Use a thin sharp object, like a toothpick or SIM tool, and insert it into the small hole next to the Micro-USB to press the reset button gently.
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Hold the button down for at least 10 seconds, until you see a purple LED light.
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Release the reset button.
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Wait to see the message: "Resetting to factory settings" on the Airtame screen.
Airtame will reboot after a couple of seconds and start up again, showing a "Get started" message.
A toothpick being inserted into an Airtame 2 to reset it.
Note: If your device was assigned a license before it was reset, the license will need to be reassigned to your device after it has been added back into the Airtame Cloud. In order to do so, you must first delete the older record of the Airtame that still has the assigned license. Once that older Airtame has been deleted from the Cloud, the license can then be reassigned to the Airtame that has been set back up.