• Virtual Airtame for Windows
• Virtual Airtame for Android

Airtame has been designed to easily fit into your organizational network. Depending on your network configuration you may need to allow certain traffic to ensure your Airtame screens will work as expected. This article will cover how to integrate Airtame into your network. 

General tips

To ensure the best experience, we always recommend a wired network correction to your Airtame screen. This ensures not only a stable network connection but also less cable management.
Alternatively, a 5Ghz or 2.4Ghz WiFi connection can be used. You may experience sub-optimal connection for hybrid conferencing when using a wireless network connection.

It is possible to configure a web proxy with your Airtame screen.

Read more about Airtame web proxy here

Network requirements

• Client Isolation or NAT Mode, typically enabled on a guest's WiFi, must be disabled since it prevents the computer and Airtame from being able to communicate with each other on the network. (For alternatives, see our section below on Multi-Network setups for internal & guest access)

• 802.11n/ac router and/or access points (5GHz Recommended).

• RSSI: < -40dbm=Excellent | -40dBm to -50dBm=Good | >-50dBm=Poor.

• Stable Ping time below 10ms at peak hours.

• For hybrid conferencing: To ensure the best performance please allocate 10-15 MBPS per device as this is the maximum bandwidth needed when running a call with shared content.

Required ports access

Airtame uses different network ports for different functions. These ports must be open and available for Airtame to work as expected. This should be checked in your network controller as well as your firewall.

General Airtame use

Screen sharing and Video conferencing

Required URL Accessibility 

Devices running Virtual Airtame must be able to communicate with the following addresses to function.  Please ensure these addresses are whitelisted within your firewall rules to prevent unwanted error messages from appearing when attempting to launch a call or screen-sharing session.

Multi-network setups for internal & guest access

Despite being able to handle one WiFi and one Ethernet connection, Airtame can be connected to multiple networks at once. If you'd like to connect Airtame to various networks simultaneously, like internal and guest networks, here are some diagrammed examples in order of recommendation.

Note: you can change the connection text shown on the screen to match your chosen setup so that employees and guests know how to connect.

Click here to read more on how to change the appearance

1. New Airtame VLAN in a Demilitarized Zone (DMZ)

This is by far the best way to connect Airtame to more than one network. It is the most secure as it is all handled by your firewall; it will give a great performance as all traffic flows through Ethernet (via Airtame PoE adapter or Ethernet adapter) or 5GHz, and it simplifies the network administration.

Click here to read more on how to create a VLAN setup using DMZ

2. Using an existing VLAN

Alternatively, the Airtames can be placed on the guest network and routed the specific ports from the internal network to the guest network. This will allow internal and guest users to stream without giving guests access to the internal network. This may go against your organization's security practices hence we do not endorse this over the DMZ method listed before this option.

3. Using both connections (WiFi + Wired)

Airtame can handle one WiFi connection and one Ethernet connection simultaneously (to two different networks). This setup is more accomplishable and maintains security but can also go against your organization's security practices as the networks could technically get bridged since the route to the same Linux kernel. The only drawback is that the guest WiFi may not provide the same quality as the wired internal connection.

Click here to read more on how to set Airtame up using an Ethernet adapter

Click here to read more on how to customize the on-screen instructions