Setting up one Airtame device may take a few minutes, but the more you deploy the faster things will go if you batch the installation, setup and customization.

It is important to first test at least one Airtame on your network to ensure that it gets a valid IP and appears in your Airtame Cloud account. If any issue arise with the test device, it's efficient to first troubleshoot before proceeding with the mass deployment.

Overview

We will divide each step of the deployment and perform each step for all the Airtame devices before moving to the next step. This way each meeting room will be occupied for the mounting of the Airtame for only a few minutes rather than an hour.

  1. Initial setup configuration (Using Method One or Method Two)
  2. Physical Installation or Mounting
  3. Customizing the remaining configuration in bulk from the Cloud

️The difference between Method One and Method Two is how you make the initial connection to the Airtame for the configuration process. The traditional setup method uses WiFi to connect PC and Airtame which is time consuming, as you can only do one Airtame at a time. The two methods listed here replace the traditional WiFi connection with an ethernet connection for Method One or with a USB connection to an Apple Computer for Method Two.  

You will need

  1. All the contents of the Airtame box
  2. A computer (Windows or macOS)
  3. The Airtame app 
  4. An Ethernet adapter (Method One) or an Apple computer (Method Two)
  5. A labeling system, such as masking tape and a pen
  6. A naming convention for your Airtames. e.g.: 101, 102… or Meeting Room 1, 2, 3… Compile a list of all your displays and/or rooms where Airtame will be located. Once you have physically installed Airtame, you can go through the list and check if all the listed Airtames are showing in the app or Cloud.
  7. Decide how your Airtames will connect to your network: using WiFi, ethernet, or WiFi + ethernet (in case of connecting Airtame to two networks at the same time, requires ethernet adapter). Read more about your options integrating Airtame into your network.
  8. An Airtame Cloud account
  9. Optional: A monitor

Steps

Step 1. Connect to Airtame and configure basic settings (Two possible methods)

By “configure basic settings” we mean to name the Airtame, apply the WiFi SSID/password (for WiFi connected Airtames only) and a Cloud token. This is done by opening each Airtame's settings, applying the changes and moving on to the next device.

We suggest that you choose one of the following methods:

Method One uses a LAN to connect PC and Airtame, requiring a micro-USB to ethernet adapter and that SSDP discovery is enabled on the LAN.

️The PC can be connected to the network via WiFi as long as the LAN and WiFi are on the same VLAN. 

Image. Airtame 1 connected to a Windows computer using a USB to micro-USB adapter and to the network, using the Airtame ethernet adapter.

Image. Airtame 2 powered up using the Aircord and connected to the LAN using the Airtame ethernet adapter.

Once PC and Airtame are connected to the LAN you will see the Airtame device show up inside the Airtame app. From here you:

  1. Open the device’s settings from the Airtame app.
  2. Give the Airtame a name. It's the first option in the list
  3. Copy and paste a new Cloud Token from airtame.cloud into the “Cloud Token” field in the Airtame app
  4. If the Airtame will be set up on a WiFi network, find the SSID you want to connect the Airtame to in the “Network” field and enter the password.
  5. "Apply" the changes
  6. Disconnect it from power and LAN
  7. Write a label on the Airtame with its name

Method Two consists of the same steps as before but rather than using a LAN to connect your PC and Airtame, we just need to power Airtame up. In case of Airtame 1, we will power it by plugging the power USB cable to an Apple computer.  In case of Airtame 2, we connect the Aircord to a power outlet. This will not work on a Windows PC as it requires a driver that doesn’t exist for Windows. Once the Airtame is powered you’ll need to:

  1. Open the device’s settings from the Airtame app.
  2. Give the Airtame a name. It's the first option in the list
  3. Copy and paste a new Cloud Token from airtame.cloud into the “Cloud Token” field in the Airtame app
  4. If the Airtame will be set up on a WiFi network, find the SSID you want to connect the Airtame to in the “Network” field and enter the password.
  5. "Apply" the changes
  6. Disconnect it from power and LAN
  7. Write a label on the Airtame with its name

Step 2. Physical installation

Now you should have a pile of Airtames with their names written on them. It’s time to go out to each location to physically plug in the Airtames to the TV, power and, if chosen, an Ethernet cable. It is s good idea to have a list of the Airtames prepared before you go out, so that you can refer against it and see if all are appearing in the Airtame App as they should. Seeing the blue light flash on the device should be enough of a confirmation, so no need to wait for the on-screen confirmation.

Place the Airtame on the side closest to the AP and use 5GHz whenever possible.

The devices are ready to start being used immediately, as they will be connected to your network and show instructions on the screen teaching users the three steps for using them.

Each device should pop up as online in your airtame.cloud account. If any fail to show up, you’ll need to go check on the Airtame to make sure its on and showing an IP address that is in your network's range.

Step 3. Finish customizing your Airtames using the Airtame Cloud

By this point you should see all of your Airtames listed in airtame.cloud.

Now we can start personalizing your Airtames. You don’t need to do each one individually as most will have the same configuration. From the Airtame Cloud you are able to select multiple Airtames and change the same setting on all of them at once. You can do this by selecting multiple Airtames and clicking “Edit”. In most cases you will apply one configuration to your WiFi Airtames and another to your ethernet connected Airtames. We encourage you to think what common settings you’d like your Airtames to have, like the “overlay text”, but here are a few we recommend:

  • Access Point: Off (As you no longer need Airtame broadcasting its own hotspot)
  • Automatic updates: off (as you will want to test updates on one device first before manually applying to all)
  • Timezone: Select your timezone
  • Password Protection: create an admin password for the device’s settings panel so that users cannot change any settings

Conclusion

️In order to mass deploy the Airtame application, please see this article. To onboard your colleagues and guests with ease once setup is complete, use these printable guides.

Given enough time, planning, and by following the steps detailed here, you are able to come up with a system that will save you a lot of time and avoid a few hassles. Using the same configuration wherever possible means that you have fewer variables to consider and you can really customize your Airtames to look their best. It will also be as easy to use for the users, especially if you create helpful instructions to be shown on the home screen that teach internal users and guests how they can connect to the Airtames in different ways. 

This guide is just a suggestion of how to do a large scale Airtame deployment. You could also do a physical installation first, note the names and then go around individually (although it will take longer than the methods stated above).

In our Help Center you can also find useful resources on how to onboard your guests and colleagues. Don’t forget that Airtame pros are available on chat at the bottom right of all Airtame pages and inside the Airtame app settings. 

Go through the full checklist to validate your Airtame setup.

Feel free to book a technical call to discuss your deployment and get tricks and tips from people who have done this many times, or start chatting with us here.

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