General Airtame Hub FAQ

General Information

• What is Airtame Hub?

  • With Airtame Hub, the user can easily enter any meeting room and join a call from their personal device using the Airtame App, ensuring uninterrupted and productive hybrid meetings for businesses around the world.

    Airtame’s solution provides a reliable and stable experience for all the meeting participants. The Airtame Hub uses a Power over Ethernet (PoE) enabled connection to ensure low latency and dependable calls and is physically connected to peripherals such as the room’s camera and microphones. Users can expect high performance across all components and the assurance that the room set-up will remain in place at all times. Moreover, when a video call is running on the Airtame Hub, performance, connectivity and power will never be an issue. Plus, by leveraging the Airtame Cloud, the IT Admin can manage the Airtame Rooms solution remotely on a unified platform.

    The Airtame Rooms subscription addresses many of the complexities of joining video conferencing from the office, most notably through cross-service capability by allowing users to join Microsoft Teams and Zoom calls using the same hardware and interface.

    You can learn more here:(Airtame Hybrid Conferencing)

• What are the prerequisites to using Airtame Hub?
  • Requirements for Using Airtame Hub
• What Video Conferencing applications may I use?
  • At the moment, Airtame Hub supports Microsoft Teams and Zoom calls with Google Meet and Webex support coming soon.
• What Network Ports does Airtame Hub Use?
  • Please see Integrate Airtame Hub into your network
• What USB peripherals may be connected?
  • Supported Airtame Hub Peripherals
• Are there any USB port limitations?
  • No all USB ports have the same functionality and identical power output of 4.5 W
• What kind of Teams meetings are supported?
  • Only Enterprise Teams (For Work or School) links are supported which are teams.microsoft links.  Meeting links generated by the Personal Teams application which appear as teams.live are not supported.
• What kinds of Zoom meetings are supported?
  • Currently only standard Zoom and Zoom Enterprise meetings are supported.  Zoom Webinars as well as Zoom Government meetings are currently not supported.