This article will guide you to install your Airtame 2 device using the newly provided “blue” Aircord. This cable includes a fix for issues with the HDMI handshake functionality, where the Airtame 2 device has been unable to connect to specific TVs and Projectors. You can validate that your Airtame 2 device is affected by verifying the serial number here: https://airtame.com/prp-check/
Here is how the Blue Aircord looks:
How does the Blue Aircord differ from the regular Aircord?
In order for the Blue Aircord to resolve the issue of having a blank screen, support for CEC has been disabled. This will not affect the streaming functionalities of your Airtame 2.
Here you can read more about Airtame and CEC.
How to install Airtame 2
Please follow this guide, but use the provided Blue Aircord, instead of the original Aircord: Setup guide for Airtame 2
Tip: To ensure that the Blue Aircord is only being used on Airtame 2 devices with this issue, you can use for example a blue sticker to attach to your Airtame 2
Note: In the case that you see a black screen or "no device detected": Flip the USB-C cable going into the Airtame device.