This article will guide you to install your Airtame 2 device using a “blue” Aircord. This cable includes a fix for issues with the HDMI handshake functionality, where the Airtame 2 device has been unable to connect to specific TVs and Projectors. You can check if your Airtame 2 device is affected by verifying the serial number here: https://airtame.com/prp-check/
Here is what the Blue Aircord looks like:
How does the Blue Aircord differ from the regular Aircord?
In order for the Blue Aircord to resolve the issue of having a blank screen, support for CEC has been disabled. This will not affect the streaming functionalities of your Airtame 2.
Here you can read more about Airtame and CEC.
How to install Airtame 2
Please follow this guide, using the provided Blue Aircord, NOT the original Aircord: Setup guide for Airtame 2
Tip: To ensure that the Blue Aircord is only being used on Airtame 2 devices with this issue, you can attach a blue sticker to your Airtame 2
Note: In the case that you see a black screen or "no device detected": Flip the the direction the USB-C cable goes into the Airtame device.