Technical Help and Troubleshooting

Having issues with Airtame? Check here.

Airtame avatar Nikita Tanygin avatar Laksha Adalkha avatar +2
30 articles in this collection
Written by Airtame, Nikita Tanygin, Laksha Adalkha and 2 others
Network configurations

Troubleshooting discovery, Multicast, and SSDP

Steps if Airtame devices do not automatically show up in the app
Airtame avatar
Written by Airtame
Updated over a week ago

How to configure Multicast Routing on Palo Alto

Setup Multicast on your Palo Alto equipment
Laksha Adalkha avatar
Written by Laksha Adalkha
Updated over a week ago

Airtame for travellers

Integration options for travellers with Airtame using mobile hotspots or direct connection
Airtame avatar
Written by Airtame
Updated over a week ago

How to connect to Airtame via hostname (Windows only)

Using a hostname when Multicast discovery is off
Laksha Adalkha avatar
Written by Laksha Adalkha
Updated over a week ago

How to connect Airtame to a WiFi network

Connect Airtame to your local network via WiFi
Airtame avatar
Written by Airtame
Updated over a week ago

How to create your own update server for Airtame

Create update server on your internal network
Nikita Tanygin avatar
Written by Nikita Tanygin
Updated over a week ago

Authenticating your Airtame

Setup EAP-TLS, MSCHAPv2 authentication for Airtame devices within an enterprise environment (using Radius server, certificates)
Dave Butler avatar
Written by Dave Butler
Updated over a week ago

How to use Airtame's own Access Point

Setting up, and streaming directly to an Airtame
Airtame avatar
Written by Airtame
Updated over a week ago

How to connect Airtame to WiFi (all types + 802.1X & Eduroam)

Connect your Airtame to a hidden, enterprise, 802.1x or Eduroam network
Airtame avatar
Written by Airtame
Updated over a week ago

How to enable discovery with Aruba Airgroup

Add Airtame service tag on Aruba Wireless controllers
Airtame avatar
Written by Airtame
Updated over a week ago

WatchGuard firewall configurations

WatchGuard firewall configurations
Laksha Adalkha avatar
Written by Laksha Adalkha
Updated over a week ago

How to capture network traffic via Wireshark

For troubleshooting purposes a packet capture might be needed
Laksha Adalkha avatar
Written by Laksha Adalkha
Updated over a week ago

How to configure multicast routing on Meraki

How to configure PIM- SM on Meraki
Laksha Adalkha avatar
Written by Laksha Adalkha
Updated over a week ago