To Reset Airtame

  1. Reboot your Airtame and wait for it to show the splash screen.
  2. Press and hold the button of the Airtame for at least 10 seconds, at which point the LED light will start flashing rapidly, then release.
  3. Wait to see the message "resetting to factory settings" on your Airtame-equipped screen.
  4. Airtame will reboot after a couple of seconds and start up again showing the "get started" message.

Troubleshooting

Airtame is not resetting nor responding to pressing the button

  • Reboot the Airtame (by disconnecting the device from its power supply). Wait 10 seconds and then retry a factory reset. 

Do you have any questions?

You can write to us using the blue chat box in the lower right hand corner or send an email to support@airtame.com and we will be here to assist you.


If you are facing technical issues, remember to include Airtame device logs in your message.

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