Screen sharing performance relies on three components: the computer, the network, and the Airtame. To achieve optimal performance, it's advisable to optimize each component.
- A fast computer with a good network card gives the best result.
- Older operating systems will not be able to give the best performance.
- Badly maintained computers that have full hard drives and many apps running will not give a good performance.
- Cloud apps like Dropbox, Google Drive, and OneDrive can hog the network connection.
- Make sure that only the necessary apps are running in the background of your PC.
- Make sure that the WiFi signal the PC is getting is > -60dBm.
- Avoid running network heavy tasks such as downloads and uploads while streaming to Airtame.
- Avoid using "Manual Mode" - unless your network connection is perfect.
- Packet loss due to poor signal strength and WiFi interference are the most common culprits of sub-optimal streaming.
- Even "great" networks have bottlenecks. Being new doesn't guarantee optimal streaming.
- A network is only as good as its slowest component. It's wise to keep equipment updated.
- Client balancing across APs is important. If a single AP has more than 10 clients, consider enabling QoS. Schools MUST enable QoS.
- Perform ping tests to Airtame devices during peak hours to understand if your network's lag is good (<3ms).
- Test and ensure that neither the streaming device nor Airtame gets a signal below -60dBm ( -50dBm for 2.4GHz networks) from anywhere in the location. Airtame can be hard-wired if needed.
- Make sure that the channels being used by your Access Points are the least saturated.
- Setup QoS for video.
- Keep an eye on the signal strength shown in Airtame.cloud, in case an AP goes down.
- Airtame 2 requires around 2-2.5 Amps, and Airtame 1 requires 1 Amp. Anything less means weaker WiFi which leads to information going missing an increased delay during a presentation.
- A reboot will always freshen up an Airtame and make it perform better.
- Disable Airtame's APs (if not needed) to avoid additional interference in the room.
- Place the Airtame closer to the nearest AP by using the HDMI extender (relevant to Airtame 1 only) and the closest HDMI port to the AP (relevant to both Airtame 1 and 2).
- Use Ethernet wherever possible to further reduce interference.
Note: If you want more feedback and suggestions for optimization, do some streaming and then send your device log files and app log files to email@example.com or use the chat on airtame.com and we will be happy to offer advice.
Do you have any questions?
You can write to us using the blue chat box on the corner or send an email to firstname.lastname@example.org and we will be here to assist you.
If you are facing technical issues, remember to send also your Airtame device logs.
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