1. What is AirPlay?
The AirPlay protocol lets you use the screen sharing functionality that’s already built into macOS and iOS devices, eliminating the need to install the Airtame desktop app or limited iOS app. AirPlay also lets you extend your desktop from your MacBook to use an Airtame-equipped screen as an additional display. This is ideal for many presentation scenarios in which you want to view your presenter notes privately while sharing different content to Airtame.
This article includes instructions for enabling a version of AirPlay that is supported on Airtame 1 devices.
Note that Airtame 2 devices run a different version of AirPlay.
2. Present with AirPlay from an iOS device
On your iPad, swipe down from the top-right corner of your screen to open the Control Center. On an iPhone X or later, swipe down from the top-right corner of your screen. On an iPhone SE (2nd generation), iPhone 8 or earlier, swipe up from the bottom edge of any screen.
Tap on “Screen Mirroring”.
Tap on the name of the Airtame from the list.
To stop mirroring your iPhone or iPad, open the Control Center again, tap “Screen Mirroring”, then tap “Stop Mirroring”.
3. Present with AirPlay from a macOS device
On your MacBook, click on the AirPlay icon in the menu bar at the top of your screen. If you don't see the icon, go to the Apple menu > System Preferences > Displays, then select "Show mirroring options in the menu bar when available."
Click on the name of the Airtame from the list.
To use Airtame as a second display, click in the menu bar, then select “Use As Separate Display”.
To stop presenting with AirPlay, click back in the menu bar, then click “Turn AirPlay Off”.
4. How to enable AirPlay on your Airtame 1 device(s)
Log on to your Airtame Cloud account.
Go to the “Devices” tab.
Select a device (or devices) and go to "Edit Settings".
Toggle on the AirPlay (public Beta) option.
Click “Apply changes”.
Bonjour needs to be enabled on your network in order for AirPlay to work. This normally entails enabling Multicast Mode and IGMP Snooping.
The ports used by the AirPlay receiver (i.e. the Airtame device) are:
Note: "..." means that if this port is not available the next available port is used.
If you have a multiple VLAN setup, getting AirPlay to work across all of them requires some extra administration. Required steps vary depending on the network equipment vendor, but some basic guidelines can be found in this article.
Media playback/casting is supported via AirPlay, with the exception of content protected by digital rights management (e.g. Netflix).
When streaming audio-only, the Airtame-equipped display will show a black screen.
Once the casting has started, it’s not possible to adjust the volume.
Streaming via AirPlay is supported at 30fps, but this depends on the bandwidth available on your network. When casting video content, the video timecode progress bar might not be reflected.
If a presenter quits the YouTube app while casting, they will need to go back into the YouTube app to stop the casting, or they will need to disconnect and reconnect via AirPlay. YouTube connectivity might also be interrupted when streaming a video that contains commercials. There is no current solution for this behavior. When skipping through videos, the connection might be interrupted by a long buffering time. If the stream is stuck on buffering, try to stop and restart casting.
Due to different audio sampling sizes used in different Youtube videos, the stream might disconnect. This happens more often when in Fullscreen mode. Disconnecting and restarting the video can resolve this.
If you're getting an AirPlay pin code request, but the Airtame device is not displaying a pin code, please check that you have the “AirPlay outgoing requests pairing password enforced” toggle setting disabled. This setting is usually part of a Device Management (MDM) profile that is added to and configured on iPhones and iPads. This is accessible by going to Settings > General > Device Management > Profile Name. It's generally used on iOS devices that are part of a corporate environment. Disabling just that setting in the profile should allow you to use AirPlay with Airtame without a password prompt.
Pin code sometimes fails to work properly when connections and disconnections are made very quickly, especially on certain iOS versions.
If an iOS device goes to sleep when still connected, this can stall the presentation and a presenter will need to disconnect and reconnect again.
Do you have any questions?
You can write to us using the blue chat box in the lower right corner or send an email to [email protected] and we will be here to assist you.
If you are facing technical issues, remember to include Airtame device logs in your message.
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