If you see this message during the setup of an Airtame, it means that the WiFi password you entered is incorrect. You can hold Airtame's power button for 3 seconds to reset the WiFi.
These are the potential reasons why Airtame would show the "Wrong password" error message:
- Wrong password (PSK)
- Wrong password (EAP/PEAP)
- Association rejected
- 4-Way handshake failed
- Certificate integrity failed
If the issue is with WPA-PSK security - please double check the network password.
If the issue rises with WPA-EAP/PEAP security, please write to us, before reseting the device, using the blue chat box on the corner or send an email to firstname.lastname@example.org and we will be here to assist you.